This unique, comprehensive, instructor-led, programme of training, is designed specifically to empower new managers, or individuals without prior management training. Its purpose is to instil confidence and build the leadership capabilities of participants, enabling them to lead their teams with greater effectiveness and productivity.
It will give them the support, tools and techniques to help them feel more confident (and less stressed) about their role; to interact better with their team, peers, and those senior to them; to manage their team more effectively, build trust and work more productively and cohesively to achieve goals.
The programme is designed to:
- Help them transition from being managed to managing other people
- Stop them feeling out of depth and help them feel more confident in their new role
- Enable them to manage tasks and responsibilities they have never had before
- Remove the worry of juggling all their own tasks on top of monitoring their team’s work
- Learn how best to communicate with and manage the members of their team
- Learn about basic employment law and their responsibilities
- Think about to whom to go to in the organisation with queries or concerns
- Have someone, external to the organisation, to discuss concerns, issues and ideas.
There are seven modules in this programme, with workbooks and a course manual, covering the various aspects of leading a team with confidence. Each module will last approximately two hours:
Module 1: Validation
Why you? Overcoming imposter syndrome, understanding their new role as a manager, what is expected of them and when, and feeling more confident about being in that post.
Module 2: Organisation
Recruitment and performance of staff.
Module 3: Communication
Meetings and one-to-one; online and face-to-face. Also communicating well with other departments, peers, and senior management.
Module 4: Tasks and Delegation
Managing their own and their team’s workload, to ensure work is completed to standard on time.
Module 5: Motivation
Working with the team to make best use of skills, expertise, and knowledge, improving collaboration, communication, creativity, productivity and trust.
Module 6: Legislation
An awareness of the main pieces of legislation concerned with employing people in the UK and the responsibilities of a manager.
Module 7: Transformation
Taking it forward for the future, growing as an individual and with the team.
Please contact Janet Baker for more information or to discuss your requirements in more detail: email
Training Courses