• Interactive QuestionnaireInteractive QuestionnaireInteractive QuestionnaireInteractive QuestionnaireInteractive Questionnaire

Interactive Questionnaire

How Effective Are Your Listening Skills?

Mark your score for each question: 5 = Always, 4 = Usually, 3 = Sometimes, 2 = Occasionally, 1 = Never

  1. I always show an interest in the person who is speaking
  2. I continue to listen even if the subject becomes boring
  3. I am able to concentrate even when subject becomes complex
  4. I try to create the right environment for listening
  5. I listen even when I have no knowledge of the subject
  6. I clarify points to make sure I understand what is being said
  7. I regularly summarise key points to check my understanding
  8. I always give my full attention to the speaker
  9. I always show interest in the subject being discussed
  10. I always manage to control my emotions
  11. I always make note of key points of the conversation as they take place
  12. I keep a note of the time and date of all my phone calls
  13. I always get the caller’s name at the beginning of a phone call
  14. If the office is busy, I face a wall to avoid distraction when taking a call
  15. If a call come in at an inconvenient time, I arrange to call back
  16. I listen to what is not being said as well as what is being said
  17. I do not interrupt when the other person is speaking
  18. I try to give the speaker my full attention with they are talking, rather than planning on what I will say next
  19. I always clarify the meaning and/or spelling of words or technical terms that I do not understand
  20. I make continuity noises, such as “yes” or “ok”, and use my body language to show that I am listening
 

Once you have completed the questionnaire and reviewed your results, return to the blog post to finish reading the active listening final points.

Back to our blog

Some of our clients include

  •