Why it is hard to listen and what you can do about it

Listening is an essential skill for building strong relationships, fostering understanding, and navigating the complexities of communication. However, many of us struggle with truly listening to others. Various obstacles, such as assumptions, biases, the need for control, distractions, and ego, can hinder our ability to fully engage in conversations. In this blog, we will explore…

Interviewing No-Nos!

  Recently, during some interview skills training, I cited an example of a really bad interview I once attended as an interviewee many, many years ago in Birmingham, with a senior executive of a (then) very well known international photocopier company. Sent by a recruitment agency for the job, on arrival I was directed to…

Confident New Manager Programme

Does being a newly appointed Manager excite but worry you? Then this Confident New Manager Programme is the key you need to succeed and thrive: Are you worried about the transition to managing other people? Do you feel excited, yet terrified in your new role, daunted by tasks and responsibilities you have never had before?…