Today I discovered a great online tool which helps to break down complex tasks into more manageable steps. I read about it on another site, so had to give it a go, searched for MagicToDo and found it under the website https://goblin.tools Had to try it out, so put a fairly straightforward item “write blog…
Janet’s Blog to inspire
The value of coaching in the workplace
Coaching is an effective tool for enhancing employee performance, productivity, and personal growth in the workplace. Here are some reasons why coaching is valuable: Development of skills: Coaching provides employees with the opportunity to develop and improve their skills. Coaches can help employees identify areas where they need improvement and provide guidance on how to…
Coaching Clinics
Bringing coaching directly into the workplace The workplace has changed dramatically in the past two years and people are having to adapt to new ways of working. This has led to challenges that people are struggling to adjust to. Managers may be leading teams of individuals who are working remotely for at least part of…
Seven steps to solving problems effectively
Sometimes when you are faced with a challenge, you cannot see our way through to even knowing where to start. It feels like you are trying to eat an elephant. However, if you were going to eat an elephant (and I don’t advocate animal cruelty, so imagine a life-size, chocolate one!), you wouldn’t try to…
The importance of building rapport
We spent last weekend in Liverpool, celebrating my husband’s birthday and seeing our son who is at university up there. We love the city and we love its people. Always so friendly and helpful. We stayed in an hotel in the centre, not far from the Cavern Club, and it really brought to mind what…
Dealing with an angry employee
As a manager, when faced with a member of your team who is angry, it can be quite daunting. It may help you handle the situation better if you remember these points: First of all, acknowledge them – if you ignore them, it will exacerbate an already inflamed situation. Don’t sit down first – ensure…
Working well with other departments
Training Professional Telephone Techniques at one of my lovely client companies this week (yes, face-to-face, wahoo!), it was really lovely to see members from different departments meeting up and working well together. It is so important for people to mix with colleagues from other departments and divisions, to get to know them and work collaboratively.…
Interviewing No-Nos!
Recently, during some interview skills training, I cited an example of a really bad interview I once attended as an interviewee many, many years ago in Birmingham, with a senior executive of a (then) very well known international photocopier company. Sent by a recruitment agency for the job, on arrival I was directed to…
This is me!
At the start of lockdown last year I, like many people, had to face up to the fact that Zoom/Microsoft Teams/Google Meet, etc. were going to be a more intrinsic way of life than ever before. I had never subscribed to a paid Zoom account, as I had barely used it previously; I didn’t have…
Gareth Southgate’s Leadership Example
I have to confess, I’m not a great sports fan. I did however get caught up in the Euro 2020 excitement, and felt incredibly proud of the England team, even discussing it with friends! When I said I couldn’t believe I was actually talking about football, one replied “You are discussing football like a management…
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