Personal Development Skills Courses
Microsoft Project 2013 - Introductory Level
This course is designed to introduce new users to Microsoft Project 2013 and to give them a basic...
Details > Personal Assistant to the Head Teacher
Personal assistants provide vital support to principals, head teachers, the SLT and heads of...
Details > Customer Service for IT Support Staff
You should attend this course if you are an IT professional: dealing with internal or external...
Details > Time Management
This course will benefit anyone who wishes to learn how to improve their techniques in time...
Details > The PA as a Team Leader
This course will help delegates in a PA role with supervisory responsibilities to develop the...
Details > The Effective Administrator
Administrators provide vital support to a wide variety of department and managers. This course is...
Details > Telephone Techniques for Professionals
This course introduces delegates to the concept of the telephone being a crucial communication...
Details > Team Building
This course provides delegates with a look at the various aspects needed for an effective team....
Details > Stress Management
This course is designed to help delegates recognise the symptoms of stress and to learn how to...
Details > Report Writing
This course will help delegates to understand types of reports and the order and way in which they...
Details > Recruitment, Interviewing and Appraisal Skills
This introductory course is useful to those who will be involved in the recruitment of new staff....
Details > Presentation Skills
A useful course for delegates wanting to learn how to make presentations to groups of people....
Details > Organising Meetings and Minute Taking
A successful meeting is due not only to the discussion and decisions taken, but also to accurate...
Details > Organising and Chairing Meetings Effectively
With meetings taking up so much time at work, it is vital that they are organised and run...
Details > Leadership Skills
As a Manager, Team Leader or Supervisor, there are certain personal skills and techniques involved...
Details > Handling Difficult Customers
This course is beneficial to delegates who: deal with customers in their job, either face-to-face...
Details > Effective Supervision and Team Leadership
This course will help delegates to develop the skills and techniques of effective supervision and...
Details > Effective Business Writing
Delegates will benefit from attending this course if: their job requires them to produce documents...
Details > Customer Care in Schools
This course is suitable for delegates if: they deal with customers in their job, either...
Details > Assertiveness and Confidence Building
This course will enable delegates to understand the processes which will make them more effective...
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Personal development
skills courses